LuxePak is a state-of-the-art small travel case that is designed to organize toiletry items, and prevent them from spilling in luggage, even at high altitudes. The sleek, durable, and water-tight design is the ideal solution for frequent fliers who want a luxury, stress-free travel experience. When entering the market with a new product, penetration can be difficult. No matter how innovative and life-changing it may be, certain steps must be taken to get your information in front of the right buyers. As a leading market research firm in Denver, we work with a number of new products who need marketing support to successfully enter the market. LuxePak was no different.
FiG Advertising + Marketing understands the ins-and-outs of the marketing world, so we know the fundamental role market research plays in market penetration. The biggest question for LuxePak was, “What is the best way to position this product in the luxury travel industry?”
The luxury travel industry is a unique beast because the customers expect a limited amount of stress and hassle when preparing for a trip. Large companies have dominated the space for many years and most long-time occupants of the market have established routines. This makes market pentration for a new product or service that much more difficult. Our primary and secondary market research efforts reveal a number of insights we would leverage in the development of their marketing strategy.
With these insights, we had a solid starting place to begin developing branding and messaging that would make an impact.
The business model of LuxePak was in the developmental stage when we partnered with the product designers. This gave us opportunity to position the brand strategically in the luxury travel space. In order to do this, our creative team started by concepting logos that would stand out and clearly communicate the value proposition.
Your logo is often the most tangible part of your brand, even for a product. It is first thing people associate with and remember about your products or services. In such a competitive space with a customer base that would not be inclined to change their routine, we knew that the logo would be that much more important.
LuxePak provided a very distinct benefit - an organized and safe way to transport toiletries. It was only natural that the logo would follow suit with a clean, simple, and sophisticated look. Throughout the collaborative process of designing the logo, we developed a direct, yet elegant logo that would perfectly complement the product itself, as well as additional branding.
The next step to rolling out this product to the ideal consumer market was aligning product packaging with the wants and needs of the audience. During the market research phase, we analyzed the look, feel, color, and texture of other products that we'd be competing against and popular items that our audience favored. We recognized that the products that performed the best in our targeted space conveyed quality, luxury, and glamour to our high-class customers. We then set out to develop product packaging that aligned with those concepts.
With a brand identity secured, the next step was to develop the perfect e-commerce website for the product. We let the preferred user experiences we identified through research guide the designs for the website. We needed a site that was sleek and appealed to high-brow customers who wanted to invest in their travel experience more than anything else.
The end result was a fully integrated e-commerce website that was easy-to-use, aesthetically appealling and conveyed the most important features of LuxePak - that the product would enhance your travel experience. We wrote content and incorporated visuals that spoke the luxury language.
Product marketing is an exciting space because it is a high-risk/high-reward opportunity. It is important that a new product enters the market right the first time and we are proud to have helped LuxePak do exactly that.
If you're developing a product and want to make a splash when entering the market and start developing life-long, loyal customers from the very beginning, FiG is the product marketing agency you can trust. Contact our team of experts today to set up a meeting.