A main reason of this social media success is the widespread usage of second-screen devices—smartphones and tablets. A lot of audience this year have their smartphones in one hand and an iPad on the lap. It was no surprise to see someone turning to Twitter during the game and finding “David Beckham” trending after his H&M commercial aired.
What does this mean to marketers?
For starters, social media sites provide marketers a platform to extend their brand effect after a 30-second/60-second ad. While Facebook provides a direct link for discussions between the business and consumers, Twitter generates online word-of-mouth around the brand amongst consumers. Marketers can use this as leverage to expand the conversation beyond their original offering without spending millions:
H&M's David Beckham Ad Generated the Most Social-Media Comments at Nearly 109,000.
Chrysler's Ad Featuring Clint Eastwood Generated Over 95,000 Social-Media Comments.
The @CocaCola Twitter Handle Received a 12.5% Boost in US followers Before the Game Started.
There are numerous ways to enhance the second-screen experience for your customers: Facebook, Twitter, Shazam, QR Codes, etc. However, the question still remains; how many, and which ones, should a company use?
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Here is what some marketers did during the Super Bowl:
Bud Light introduced their new product with the hash-tag #MakeItPlatinum
H&M used hash-tag #BeckHamforHM to generate buzz for their new underwear line
Coca Cola took a different approach to engaging customers during the game. Using their iconic Polar Bears, they encouraged viewers to visit CokePolarBowl.com where they could watch two Polar Bears- one rooting for the Giants and one for the Patriots- react to the game, commercials, and half-time show. The Bears walked out during Pepsi's Ad and fell asleep during the Doritos commercials (a PepsiCo product). Consumers found this personalized interaction refreshing and interesting.
The integration of social-media within the advertisements this year was of no surprise. With over 12 Million comments posted online, marketers did not want to miss out on this serious opportunity. Keeping the conversation going is an essential part of maximizing the return on your advertising investment and social-media provides the perfect outlet for harnessing this discussion.
For the brands that didn't use social media, did you surprise your audience by other means? First Bank did:
Contact Denver Marketing Agency FiG Advertising for creative solutions for your marketing today!